ICC Collision Center

5.00 (34)
Category:

Body Shops

ICC Collision Center map

Reviews 35

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2014-08-07 21:18:36Z

Certainly you guys ROCK!

I am a concert promoter and rarely do I give 5 star ratings: however, the guys at ICC deserve it. Thanks Frank for all your good service, the car looks great and I am very pleased. I will send you all my work and tell everyone what a great job you guys do over here in MDR. Certainly you guys ROCK!

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2014-10-01 01:28:22Z

Blah blah blah!

Blah blah blah, yeah yeah eeeyah yawn. Everybody wake up, my car is new again! Thanks ICC…..

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2014-10-09 16:59:57Z

Good overall! Highly recommend.

Good service, good work, good place. Highly recommend.

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2014-10-28 04:17:45Z

SO YES I WOULD RECOMMEND ANYONE TO TAKE THEIR CAR TO ICC.

I couldn't help having to write this review after reading about the car that started with a $3500 estimate and ended up to be a $11,000 repair if I did not go through the same incident I would probably think something is shady. When I took my BMW 5 series to ICC they initially gave me an estimate of $5600. The following day, they called me and told me that there is a $7500 "supplement" so now the repairs were over $13,000 when I asked them what happened Tony my service advisor asked me if I can spend a little bit of my time and come down to the shop so he can explain the process to me which I agreed. When I arrived the following morning to ICC I was greeted with smiles and Tony was called to the front desk he took me to my car and went over all the details on what needs to be done to get my car repaired the correct way he explained every detail to me. I even had a chance to meet the technician who was repairing my car. The shop was immaculate there were about 20 BMWs there so I knew then that my car was in the right shop. To cut a long story short my car did take 30 days to get repaired but at least I know that it got fixed the right way. I did take my car to my dealership after the repairs and everything was running perfect with my car. The person who got a bad vibe should have done some research on their car like I did, you wouldn't believe all the technicalities a BMW requires to get it repaired correctly. SO YES I WOULD RECOMMEND ANYONE TO TAKE THEIR CAR TO ICC.

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2014-11-17 10:59:31Z

They are absolutely topnotch.

We've had our cars repaired at ICC 4 times over the past 10 years. They are absolutely topnotch. Tony is very knowledgeable about insurance, explaining things in detail and helping you through the process. Jack is very knowledgeable about the repairs, and makes you feel comfortable that your car will be well taken care of. This past repair, I got to meet Omar who repaired the door electronics ... another good guy. At every step, they give you options (such as after-market vs oem, etc), so there will be no any surprises at the end. When dealing with most auto shops, I go in and have to maintain a facade, so I won't get taken. But not in ICC! I can talk openly, and I trust them. For our most recent repair, I thought I would take my car to a repair shop that our insurance company authorized. Our car was towed there, and immediately, I knew we didn't want our car repaired there. Because of the insurance  company affiliation, I felt they might cut corners without telling us, because they have to keep the insurance company happy as much as (or more so than) you. I told the tow truck to take my car to ICC, and as soon as I got there, I could feel my stress level come down. ICC workmanship is exquisite, and their color matching is impeccable. My wife is the ultimate QA, and can find the smallest blemishes. She has been completely satisfied with ICC workmanship. It's too bad they don't do general auto maintenance; otherwise, I would bring my car here for everything.

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